Please login to Deer’s official website: http://twno1net.cc, select the package and place an order and pay.
For settings, please refer to the tutorial: https://help.deardeernetworks.com/en/installation.
After completion, you can use Deer.
The Xiaolu package is limited to personal use and does not limit the number of devices.
High-speed package 50GB traffic every 30 days (large traffic plan 150GB)
VIP/international package 80GB traffic every 30 days (large traffic plan 200GB)
Please refer to [Little Deer Set Lazy Package]
https://help.deardeernetworks.com/en/notes/plans
The VIP plan offers faster speeds and supports a wider range of streaming services. For more details, please refer to the [Little Deer Set Lazy Package].
https://help.deardeernetworks.com/en/notes/plans
Many new friends are worried about not being able to buy the deer set meal locally when traveling to mainland China. In fact, there is no need to worry!
We can purchase it from the official website (https://twno1net.cc) in mainland China, but for "first-time use" it is recommended to set up, install and test overseas to avoid interference from some situations ~
So how do you confirm that the VPN is successfully connected overseas?
After the installation is completed, you can access some test IP URLs online. For example: ip138.comip.cn and other related websites, if the route country you selected is displayed above, it means that the VPN has been successfully connected!
If testing in Taiwan, please avoid [Relay], [Taiwan], [IPLC] and other lines. These lines are not available in Taiwan.
If you encounter related problems, you are also welcome to send a private message to the fan group or email the customer service, and someone will be at your service!
Note: Traffic is reset every 30 days. Early renewal or package change will not reset the used traffic.
There are two ways to provide user choice:
1. For package users who have used up their traffic in advance, if the package days have not expired, they can click the "Reset traffic immediately" button in the "Package Plan" on the official website. The system will help you reset the used traffic immediately after deducting the remaining reset days.
2. You can choose a package with more traffic than the current traffic in the "Package Plan" on the official website according to your needs, and click the "Change Package" button. The system will list the remaining days after the package conversion based on the cost of the old and new packages. Click Confirm to change the package.
※Please note that the package cannot be changed again within 7 days after the change!
Traffic statistics are updated every hour, you can check it on the official website "Package Plan"
Or refresh the subscription on the app to synchronize account information
Deer VPN has a no-reason refund policy within 30 days of the first payment of the package. You can contact customer service to provide Xiaolu account number. After financial verification, a refund will be made within 10 days.
No refunds will be accepted for any reason after payment is made more than 30 days ago.
Yes, Deer VPN can freely change the package. You can select the desired package in the [Package Plan] on the official website according to your needs and click the [Change Package] button. The system will list the remaining days after the package conversion based on the cost of the old and new packages. Click Confirm to change the package.
Deer VPN’s package can be changed by yourself, with only two restrictions:
1. It cannot be changed again within 7 days after the change.
2. If your current [Used Data] > [New Package Data Limit], the system will lock it and cannot be changed, because changing it will immediately overuse and deactivate it.
※If your current higher traffic package is almost used up, but you want to change to a lower traffic package
1. If the package days are still sufficient, you can press the [Reset Traffic in Advance] button, and the system will deduct the remaining reset days for you. After that, the used traffic is reset immediately. Then please change to the package you want to choose.
2. If the package days are not enough, you can reset the traffic after renewal, or create a new Deer account to purchase a low-traffic package.
Deer users can freely switch between different plans based on their usage needs, allowing you to adjust your service more flexibly and choose the most suitable plan according to your actual usage.
When you change plans, we will convert your remaining days into the new plan's days. For example:
If your current plan is 80G (NT$135), with 20 days left, and you want to switch to the 150G plan (NT$285). The 80G plan costs less per day, while the 150G plan costs more per day.
Therefore, your remaining 20 days will be converted into approximately 10 days of the 150G plan.
Each time you switch plans, the system will show you how many days are left in your current plan and how many days you will get with the new plan.
※ Please note that to avoid system overload, you can only change your plan once every seven days. Please choose your plan carefully.
Yes, you can log in to the official website at any time and go to [Package Plan] to renew and extend the number of days of the package.
Sorry, there is no way. It will take effect after payment is made, and there is no way to suspend it.
However, you can change to the cheapest option according to your needs.
This problem may have several situations
1. If you are stuck while selecting [Lanxin CashFlow] overseas, you can choose [Tappay] to try payment again.
2. It may also be affected by your browser. Please try to use chrome or edge to open the Deer official website to pay. Do not use third-party browsers from mainland China.
※If you still cannot open the page, please forward the screenshot to customer service for troubleshooting.
Yes, please use the old email to send the application to the customer service email, and provide us with the new email to [email protected].
If the old email is no longer valid, you can provide us with a screenshot of payment proof and other information that can prove account ownership.
Please enter your email on the Deer official website login screen, click [Forgot Password], and follow the screen operations (if you have logged in, you need to log out first)
Deer VPN is a personal package, please do not share the account with friends
If the URL is leaked, engineers can only change your subscription URL.
At that time, you need to reset the new subscription URL on the device.
Changing the URL is a risky operation, which will not only affect your user experience, but may also pose certain challenges to the maintenance of our database system. Therefore, we have established a policy that allows users to change URLs once a year. Such policies are designed to ensure the stable operation of our services while taking into account the needs of our users.
Please use the email address of your account to send an email to [email protected]
Submit a request to change the subscription URL
1. The traffic we count includes the sum of 4G/5G, broadband and Wi-Fi, but your telecommunications company may only count 4G/5G traffic, so data inconsistencies may occur.
2. In order to save traffic, if you are using Little Rocket to access the Internet, it is recommended that you set the global routing mode to [Configuration] in the Little Rocket App. In this way, most of the network traffic will not go through the VPN, which helps to save traffic. If you encounter a website that cannot be browsed normally, you can switch to [Proxy] mode.
3. A sudden increase in traffic may be caused by not turning off your VPN connection when not in use. It is recommended to turn off the VPN in time when you do not need to use it to save traffic.
4. Certain behaviors consume a lot of data, such as cloud disk synchronization, large file downloads, or high-definition video viewing. These behaviors will increase traffic consumption when using VPN.
｜NF – Native IP line. Allows you to watch Netflix and access websites blocked in cloud datacenters.
｜x0.9 / ｜x0.8 – Indicates a traffic multiplier lower than peers (e.g., 0.9x or 0.8x), offering more cost-effective usage.
｜Relay – Relay-accelerated line, suitable for use in unstable or poor network environments.
｜Relay｜CT – Relay acceleration optimized for China Telecom users.
｜Relay｜CM – Relay acceleration optimized for China Mobile users.
｜Relay｜CU – Relay acceleration optimized for China Unicom users.
｜IPLC – International Private Leased Circuit. Low latency, bypasses firewalls. Recommended during sensitive periods, but not suggested for streaming or video playback.