¶ Q：The official website cannot be opened?
The official website is not blocked, please use Chrome browser to access the login URL.
http://wno1net.cc
A small number of network operators will interfere with normal overseas website access, you can use Alibaba DNS service instead
¶ Q：No lines are available
Deer VPN servers are located all over the world and will not have problems at the same time. Please use the following test methods to rule out the problem first:
1. If you are a Windows system user, please synchronize your computer time first.
2. Please use your browser to open google.com and confirm whether you can successfully access the website.
3. If google.com can be opened, please help us refresh the subscription and test multiple nodes for connection. Some websites in Taiwan may block overseas IPs or non-native IPs.
4. If google.com cannot be opened, please try restarting your device, then refreshing the subscription, and testing the connection again.
5. If the problem still exists, please provide us with a screenshot of v2ray after refreshing the subscription. We will ask engineers to assist in processing.
¶ Q: Refreshing the subscription list failed/the subscription list is blank
Please follow the steps to test:
1. Please follow the refresh instructions
https://twno1net.cc/wiki/installation
2. Turn off the VPN connection and paste the subscription URL directly into the browser to access it. If the encrypted data can be returned normally, it means the network is normal. You can try refreshing the subscription according to the previous step.
3. If the browser cannot return encrypted data correctly, it means there is a network problem. A small number of network operators will interfere with normal overseas website access. You can use Alibaba DNS service instead.
4. If it still doesn’t work, please change the api at the top of the subscription URL to api2 and try again.
¶ Q: I have successfully refreshed the subscription list and cannot access google.com after selecting a line to connect.
1. Open Chrome incognito window (incognito window) and visit google.com. If it can be accessed normally, the problem lies in Chrome plug-ins. Some plug-ins will block traffic (known ones include: AdBlocker, Unblock Youku, please turn on and off plug-ins to check
2. If you are a Mac system user, click on the menu [View v2ray logs] (view logs). If you see the [1087 bind address already in use] error, please refer to the solution.
https://twno1net.cc/wiki/notes/mac-1087-bind-address-already-in-use
¶ Q: How to synchronize time?
1. Android devices:
In Android devices, the time synchronization function is turned on by default, so no settings are required. Users can view and enable this feature through the Settings -> Date & time -> Automatic date & time option.
2. iPhone or iPad:
Please make sure you have the latest version of iOS or iPadOS installed. Enable "Automatically set" in "Settings" > "General" > "Date and Time" and the system will automatically set the date and time based on your time zone.
3. Windows PC:
In Date & Time, you can choose to have Windows 10 automatically set your time and time zone, or set it manually. To set your time and time zone in Windows 10, go to [Start] > Settings > Time & Language > Date & Time.
4. Mac:
Select Apple menu > System Settings, click General in the sidebar, then click Date & Time on the right.
¶ Q: What should I do if my phone automatically turns on the VPN?
This is because the phone automatically opens the VPN connection. Please adjust it according to the device you are using.
【Android settings】
1.Open "Settings"
2.Select "VPN" settings
3.Check if any apps have the "Always-on VPN" option turned on
4.Please turn off the "Always-on VPN" option
【Apple Settings】
1.Open "Settings"
2.Connect on demand
3.Slide the Connect on Demand slider left to close
¶ Q: The app is not working, or some web pages won’t load. What should I do?
Please open the current app you're using and change the routing mode to "Global Mode" before attempting to reconnect.
The detailed steps for changing the settings are as follows:
- Shadowrocket: Click on "Global Routing" and select "Proxy."
- V2rayNg: Click the top-left 【three dots】, select 【Routing Settings】, click the top-right 【:】, and select 【Import predefined rulesets】. In the popup asking to delete the rule set, click 【OK】, then select 【Global】.
- V2rayN: Open the main program screen, and in the routing section below, select "Global."
- v2rayU: Open the main menu screen and select "Global Mode."
- Karing: Open the main program screen and, in the center of the screen, select "Global."